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News tagged with 'Pre Warning'

Furniture Factory Summer Closure and a Special Offer -30 June 2016

Pre-warning for all customers that our furniture factory is on shutdown from the 18th to 29th July for summer maintenance meaning the lead times for the bedroom furniture sets will be a little more extended.

The good news is though that you can still get your bedroom furniture before the closure sets in if you order before Wednesday 6 July 2016 and to make it even better we have some great special deals on at the moment including a bedroom furniture set for only £299.00 + VAT delivered ready assembled.

Call 01423 331000 to reserve your manufacturing slot and ensure your pre shutdown delivery today...

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Stock Take Pre-Warning -13 June 2016

ANDWAY STOCK TAKE 24th and 25th June 2016

On Friday 24th and Saturday 25th June all staff at Andway Healthcare will be engaged with our annual stock check. Whilst our telephone lines and emails will remain open during this period there may be some delays to deliveries. This will particularly affect orders taken on Friday 24th and those scheduled for delivery on Monday 27th June 2016.

We will do all we can to ensure that out valued clients are not inconvenienced during this time please do bear with us whilst we carry out this important task

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Half Day Close - Pre Warning -28 April 2016

On Thursday 5th May 2016 all members of staff at Andway Healthcare Ltd will be involved in training meaning we will be closing at 2:30pm. All orders for Friday 6th delivery will be required by midday on May 5th.

We apologise for any inconvenience this may cause and we can assure you that this training will enable us to continue to improve our levels of service and products going forward.

We will of course do our best to accomodate any urgent requests as we normally would.

Thank you in anticipation

The Customer Service Team...

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‘‘We get calls all the time from other companies wanting our business but I tell them that we would not even consider looking at other prices because the Customer Service we get currently is priceless!’’

M CARE HOME

‘‘Andway provide an excellent service. I feel I have a fantastic relationship with the customer service staff I deal with on a daily basis. No complaints at all’’

GMA Group

‘‘We have dealt with Andway now for many years. They are a proactive company, always looking to help and search out new opportunities to supply competitively priced goods to the care sector’’

P Nursing Home

‘‘Their service is polite, professional and prompt’’

P Nursing Home

‘‘In this ever changing world that we share its good to deal with like minded people and we look forward to many more years of trading with Andway Healthcare’’

P Nursing Home

‘‘I have to applaud all the staff at Andway for the service they provide, I am always met with politeness and professionalism whenever I call to place or enquire regarding orders, most of the time I deal with Les and Rowena but on occasion I have dealt with Rachel, Jay and Joel, each and everyone being very helpful, nothing is a bother, I would recommend others to use the service as my dealings with Andway have always been exemplary’’

G Nursing Home

‘‘I am happy with the service we get particularly because Rowena is always so very helpful’’

C V Nursing Home

‘‘Just to say that the service we recieve is at a high standard, everyone is so polite, when when I ring for my orders people are so very helpful’’

J House Nursing Home

‘‘I would just like to say that since joining ---------- Care Home in December 2013 the home did not have a reputable supplier who they could count on. As I knew of Andway from previous employment and when I contacted and asked for their help with an emergency item this was with me within 24 hours which was fantastic. All the representatives I have spoken to over the last 6 months have always gone the extra mile to ensure what we require we obtain at super speed. The home now uses Andway for all its supplies and even larger equipment, the service we recieve is excellent and I would always recommend other companies to use this company’’

N Care Home

‘‘We have used Andway for over 7 years and have been consistently happy with the assistance of their helpful sales team, the speedy delivery of their reasonably priced high quality products, and the impeccable after sales care’’

N P House

‘‘Good customer service and delivery. Excellent response when we have queries or require product quotes’’

W & M Hall

‘‘Always helpful when phoning in with any problems - prompt replies’’

P Nursing Home

Good Morning thankyou for the prompt call out from Andway Healthcare, their engineer came at 7.30 this morning and repaired the profiling bed. I would just like to say they were very efiecent and carried out the work very professionally.

H Care Group

‘‘I would honestly recommend Andway, the customer service is second to none’’

MC Group

‘‘I have been ordering from Andway Healthcare for the past 16 months and I can say that we get a really good service. extremely good quality goods and all at reasonable prices’’

MC Group

‘‘If the item I want to order is in stock I normally get delivery the next day’’

MC Group

‘‘If we do have a problem with any item, the items if under guarantee will be picked up and will be returned - either fixed or a new item will be sent out to replace the item’’

MC Group