Meet The Team

The main man, the founder and the overseer of strategy, product development and innovation...
Warehouse Manager
Making sure your orders are picked carefully and promptly and our warehouse is stocked, efficient and organised. Shaun is a passionate Leeds United fan and loves all things sporty!
Customer Service Manager
Heading up our customer service team, Grace is the guardian of our ‘world class service’ mission and mantra, ensuring our clients receive the Andway experience exactly as expected. From individual homes to large groups Grace’s team on-boards all new clients, manages sales order processing, offer expert advice on product choices, maintain client online portals and work in conjunction with the sales team to produce client reports including usage and budget compliance.
Head of Sales/National Account Manager
Lydia has experience in many areas of the business and is a go to resource for colleagues and customers alike. Now heading up the sales team, Lydia is your point of contact for queries, questions and quotations.
Goods In Operative
Barry heads up our Goods In operation, liaising with Natalie in Purchasing on delivery scheduling. Regularly seen unloading our containers and checking our suppliers have sent us exactly what we ordered before the goods are checked into stock. A Sheffield Wednesday fan, he and Shaun discuss football at length!
Multi Drop Delivery Driver
Tim is GDPR king and our door opener, calling at Care Homes across the UK, introducing all the great products and services we do at Andway and finding out where other suppliers are letting them down.
Field Service Engineer
Mike is a vastly experienced field service engineer, with years of experience in maintenance of a huge range of equipment including hoists, baths, beds, scales, mattresses, wheelchairs and much more. Mike carry's out your LOLER inspections, maintenance and urgent call outs for equipment diagnostics and repairs and takes huge pride in being able to provide a first visit fix for our clients to keep you up and running wherever humanly possible.
Purchasing Assistant
Russell is one of the founding members of the team and has worked across most departments and now concentrates on assisting Natalie in purchasing, both everyday stocking and new product development.
Office Mascot
Queen Bella keeps everybody's morale sky high and loves nothing more than a good belly rub and tasty treats.
Trainee Office Mascot
Maisie enjoys spending her office days finding things to chew and is always the first one to answer the door when the bell rings.
Multi-Drop Driver
James joined us as a driver is August 2021. His friendly and professional approach to his work makes him very popular with our customers and colleagues alike and he is always on hand for a chat and to resolve any issues for our customers. In his spare time he enjoys (bravely!) volunteering with Calder Rescue as a Motorsport Rescue Technician.
Executive Assistant
Gary looks after a variety of tasks within the business including Health & Safety, HR and ISO compliance
Sales & Customer Care Executive
“Aarron joined the Andway team in November 2021 and brought with him a wealth of knowledge from his extensive background is Sales & Customer Care. He is a great, lively, and fun addition to our office and is always ready on the phone for a friendly chat and to offer expert advice on our products. When not working, Aarron enjoys spending time with his wife and 2 children and watching the occasional Marvel movie!”
Multi Drop Delivery Driver
After running a successful gardening business for many years, Mark joined Andway permanently in April after helping us with some relief driving work throughout winter. His can do and friendly attitude was an instant hit with our customers and colleagues alike and we are very happy to welcome him full time to the business. Mark is always on hand to answer any questions and will always bend over backwards to do his best for our customers.
Customer Service
‘Zara joined our Customer Service team in January 2022. She brought with her a wealth of product and system knowledge from her previous position and has been a fantastic asset to the team. In her spare time, Zara enjoys socialising, walking and baking delicious treats for us in the office!’
Purchasing Manager
Sales Ledger
Account Manager
Servicing Team Manager

Other Members of the Andway Team: