01423 331 000

sales@andwayhealthcare.org.uk

Meet The Team

Luke
Servicing & Repairs Manager
Making sure your equipment is always available for use, Call Luke to book your LOLER, call outs and all things servicing..
Jay
Sales Manager
Keeps the entire team focused on bringing you the best products at the best prices, searching out new products and innovations and making sure you get to hear all about them on a regular basis.
Andrew
CEO
The main man, the founder and the overseer of strategy...
Nicky
Finance Manager
The finance lady, heading up her team and keeping us and the books straight, ensuring your invoices and prices are correct and your go-to person for all things finance.
Shaun
Warehouse Supervisor
Making sure your orders are picked carefully and promptly and our warehouse is stocked, efficient and organised. Shaun is a passionate Leeds United fan and loves all things sporty!
Grace
Customer Service Manager
Heading up our customer service team, Grace is the guardian of our ‘world class service’ mission and mantra, ensuring our clients receive the Andway experience exactly as expected. From individual homes to large groups Grace’s team on-boards all new clients, manages sales order processing, offer expert advice on product choices, maintain client online portals and work in conjunction with the sales team to produce client reports including usage and budget compliance.
Jayne
Managing Director
Managing Director Jayne steers the ship, focusing on training, structure, planning and implementation and spends plenty of time out in the field making sure she truly understands your Care Home challenges and environments.
Lydia
Account Executive
The ‘voice’ of Andway within Customer Services, looking after your orders from start to finish and hustling the team to make sure you are looked after in the Andway way!
Elaine
Purchase Ledger
Elaine manages our purchase ledger, working closely with procurement. She ensures all purchases are cross checked against specifications, client expectations and to supplier agreements. As you would expect Elaine is renowned for her attention to detail and we would not want her any other way!
Rob
Account Manager
Rob is managing a portfolio of existing care homes and care home groups, ensuring they are have all the products, service and support they need and will be introducing Andway’s world class products and service delivery to new care homes throughout the UK. As a keep-fit fanatic Rob will using all his energy and enthusiasm to spread the Andway mantra!
Natalie
Purchasing Manager
Natalie’s whole focus is to source and secure our clients great quality products and competitive prices and the items are in stock when you need them. Natalie is also responsible for scouring the globe looking for new and innovative products.
Barry
Warehouse Operative
Working alongside Shaun, Barry is super efficient in all he does, picking, packing and dispatching your orders with pinpoint accuracy. Barry is regularly to be seen unloading our containers, checking our suppliers have sent us exactly what we ordered before the goods are checked into stock. A Sheffield Wednesday fan, he and Shaun discuss football at length!
Tim
Business Development Executive
Tim is GDPR king and our door opener, calling Care Homes across the UK, introducing all the great products and services we do at Andway and finding out where other suppliers are letting them down.
Mike
Field Service Engineer
Mike is a vastly experienced field service engineer, with years of experience in maintenance of a huge range of equipment including hoists, baths, beds, scales, mattresses, wheelchairs and much more. Mike carry's out your LOLER inspections, maintenance and urgent call outs for equipment diagnostics and repairs and takes huge pride in being able to provide a first visit fix for our clients to keep you up and running wherever humanly possible.
David
Business Development Executive
David loves the telephone! Whether its keeping our existing clients up to date on all our new product and equipment innovations or introducing Andway to care homes for the very first time. David can be found chatting merrily away all day. A dedicated traveller David is usually found discussing his travel plans over a meal from his favourite restaurant Nandos...
Carlos
Multi-Drop Driver
Carlos is up and down the motorways, making sure your goods are delivered on time and in pristine condition. As an early bird, Carlos is on the road by 6am latest and despite the early start arrives at each customer’s premises with a smile and a helping hand. Outside of work Carlos loves spending his time with his family and frequently travels back to his native Gran Canaria to see his family and friends.
Romy
Customer Service
Romy is one of customer service team and is on the telephone all day everyday helping our clients get exactly what they want when they want it. Outside of work Romy loves Photography/filmography and far flung travel and with a passion for interior design is busy adding finishing touches to our fabulous newly refurbed offices.
Russell
Warehouse/Operations
Working alongside Shaun and Barry to ensure your orders are picked, dispatched and delivered on time and in full each day..
Georgie
Purchasing Assistant
Working with Purchasing Manager Natalie to ensure the warehouse is well stocked with all critical goods for clients..
Sarah
Sales Ledger
Sarah is the money lady. She works alongside our clients to make sure all the paperwork is in order and all queries answered so that accounts are paid on time. Outside of work Sarah is a keen camper with her family – even in the infamous British weather. Sarah loves to draw and bake we have even been treated to cakes and scones in the office, yum!
Victoria
Customer Service Executive
Our clients will be speaking to Victoria everyday about their orders, product information and specifications, getting quotes on equipment and furniture, arranging deliveries and understanding which products suit their care environment the best. As a very well travelled person having previously worked in customer service on-board yachts around the world, Victoria loves to find out the destinations our customers love best!

Other Members of the Andway Team: