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Meet The Team

Servicing & Repairs Manager
Making sure your equipment is always available for use, Call Luke to book your LOLER, call outs and all things servicing..
Head of Sales
Jay works with his external and internal sales and marketing team to ensure existing clients and potential new clients are offered the best products, at the best prices and at the best service level in the market. Jay is passionate about bringing our ‘world class’ mission statement to life for Andway clients, offering unparalleled support, both online and face to face, to put active communication at the heart of every transaction and to build a mutually beneficial long term business relationship.
The main man, the founder and the overseer of strategy...
Finance Manager
The finance lady, heading up her team and keeping us and the books straight, ensuring your invoices and prices are correct and your go-to person for all things finance.
Warehouse Supervisor
Making sure your orders are picked carefully and promptly and our warehouse is stocked, efficient and organised. Shaun is a passionate Leeds United fan and loves all things sporty!
Customer Service Manager
Heading up our customer service team, Grace is the guardian of our ‘world class service’ mission and mantra, ensuring our clients receive the Andway experience exactly as expected. From individual homes to large groups Grace’s team on-boards all new clients, manages sales order processing, offer expert advice on product choices, maintain client online portals and work in conjunction with the sales team to produce client reports including usage and budget compliance.
Customer Service Executive
The ‘voice’ of Andway within Customer Services, looking after your orders from start to finish and hustling the team to make sure you are looked after in the Andway way!
Purchase Ledger
Elaine manages our purchase ledger, working closely with procurement. She ensures all purchases are cross checked against specifications, client expectations and to supplier agreements. As you would expect Elaine is renowned for her attention to detail and we would not want her any other way!
Account Manager
Rob is managing a portfolio of existing care homes and care home groups, ensuring they are have all the products, service and support they need and will be introducing Andway’s world class products and service delivery to new care homes throughout the UK. As a keep-fit fanatic Rob will using all his energy and enthusiasm to spread the Andway mantra!
Purchasing Manager
Natalie’s whole focus is to source and secure our clients great quality products and competitive prices and the items are in stock when you need them. Natalie is also responsible for scouring the globe looking for new and innovative products.
Goods In Operative
Barry heads up our Goods In operation, liaising with Natalie in Purchasing on delivery scheduling. Regularly seen unloading our containers and checking our suppliers have sent us exactly what we ordered before the goods are checked into stock. A Sheffield Wednesday fan, he and Shaun discuss football at length!
Business Development Executive
Tim is GDPR king and our door opener, calling Care Homes across the UK, introducing all the great products and services we do at Andway and finding out where other suppliers are letting them down.
Field Service Engineer
Mike is a vastly experienced field service engineer, with years of experience in maintenance of a huge range of equipment including hoists, baths, beds, scales, mattresses, wheelchairs and much more. Mike carry's out your LOLER inspections, maintenance and urgent call outs for equipment diagnostics and repairs and takes huge pride in being able to provide a first visit fix for our clients to keep you up and running wherever humanly possible.
Business Development Executive
David loves the telephone! Whether its keeping our existing clients up to date on all our new product and equipment innovations or introducing Andway to care homes for the very first time. David can be found chatting merrily away all day. A dedicated traveller David is usually found discussing his travel plans over a meal from his favourite restaurant Nandos...
Multi-Drop Driver
Carlos is up and down the motorways, making sure your goods are delivered on time and in pristine condition. As an early bird, Carlos is on the road by 6am latest and despite the early start arrives at each customer’s premises with a smile and a helping hand. Outside of work Carlos loves spending his time with his family and frequently travels back to his native Gran Canaria to see his family and friends.
Working alongside Shaun and Barry to ensure your orders are picked, dispatched and delivered on time and in full each day.. one of the founding members of the company, Russell has worked across most departments as part of the company’s growth and concentrates now working with Shaun and Natalie in supporting operations and purchasing.
Purchasing Assistant
Working with Purchasing Manager Natalie to ensure the warehouse is well stocked with all critical goods for clients..
Sales Ledger
Sarah is the money lady. She works alongside our clients to make sure all the paperwork is in order and all queries answered so that accounts are paid on time. Outside of work Sarah is a keen camper with her family – even in the infamous British weather. Sarah loves to draw and bake we have even been treated to cakes and scones in the office, yum!
Customer Service Administrator
Kathryn works alongside Grace and Lydia, making sure there is always someone on the end of our phones and email to help and advise. She enjoys being your sounding board helping you choose the best products and services and putting your orders through fast, accurately and efficiently on your behalf.
Marketing Manager
Jessica works alongside the sales and customer service teams, to ensure our clients know all about our products and services and the benefits to their environments, how Andway can help them with budgeting, cost control, product efficiency and best use. Jess keeps everyone up to date about news from the care industry and manages all Andways communication tools.
Warehouse Operative
Joining us straight from school, Josh is our youngest member of the team and is working well under Shaun’s wise eyes, learning all about safe and efficient working in our distribution operation.
Warehouse Operative
Our resident action man and community officer. Jonny works alongside Shaun and the team to ensure orders are picked accurately, packed safely and despatched on time to our clients.
Multi-Drop Driver
Former care equipment engineer, Dave has years of experience working with clients and now helps ensure clients are happy with their deliveries and the Andway service.

Other Members of the Andway Team: